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How minion8 Handles Your Personal Data

When you open an account with us — whether you deposit via Touch 'n Go eWallet, Boost, or GrabPay — we collect certain personal details to keep your account running smoothly and securely.

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We take a practical approach to data security — not just at the point of login, but across the full account lifecycle. From the moment you connect via your mobile browser to the moment a withdrawal clears to your Boost or GrabPay wallet, your session and payment data are handled with SSL encryption and access controls. Players in Melaka and elsewhere across Malaysia interact with the same account security standards — no region gets a lighter version of our data protection practices.

Cookies and Session Data

We use cookies to keep you logged in across pages and to remember your preferred payment method. You can manage cookie preferences from your browser settings at any time.

Account Security Controls

Each login session is tied to a one-time verification step. If we detect a new device or unusual location, we flag the session before granting access to your account wallet.

Data Retention Policy

We keep your account data for as long as your account is active. Once you request deletion and we verify your identity, we remove personal records in line with applicable local requirements.

Third-Party Access Limits

Payment processors such as Touch 'n Go eWallet receive only the transaction details they need. We do not share your name, contact info, or betting history with advertisers.

What We Collect and Why We Use It

minion8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, contact number, and preferred payment method. When you transact using Touch 'n Go eWallet, Boost, or GrabPay, we record transaction references to match deposits and withdrawals to your account. We also collect

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device identifiers and session logs to detect unusual access patterns and protect your account from unauthorised use. Browsing behaviour within our platform — such as pages visited and time spent — helps us improve how the site works on mobile, which is where most of our
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account holders in Malaysia reach us. We do not sell your personal data to third parties. Data shared with payment processors like Touch 'n Go eWallet or GrabPay is limited strictly to what those services need to complete your transaction. All data handling depends on the
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legal framework applicable in your region, and access to our platform is available only where local law permits. You may request a copy of the data we hold about you at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a correction, or need to close your account and have your records removed, our support team is the right place to start. You can reach us through live chat on the site, by email, or through the in-account help centre. We aim to acknowledge data-related requests within a reasonable timeframe and will keep you updated on the outcome.

Common Questions About Your Data on minion8

Here are the questions we hear most often around data access, account records, and privacy rights. If your question is not covered here, the live chat team can walk you through the specifics for your account.

We collect your name, email, phone number, and the payment method you choose — such as Touch 'n Go eWallet or Boost. We also log device type and session activity to secure your account.

Yes. Submit a data access request through the in-account Help Centre or by email. We will verify your identity first, then send you a summary of the records we hold.

Log into your account, go to Account Settings, and edit your contact details directly. For changes to your verified ID documents, contact live chat and an agent will guide you through the process.

We only share data with payment processors like GrabPay or DuitNow to complete your transactions. We do not sell or pass your personal information to advertisers or unrelated third parties.

After we confirm your account closure request, we remove personal records in line with local legal retention requirements. We will notify you once the deletion process is complete.

Yes, we use cookies to maintain your session and remember your payment preference. You can adjust or block cookies in your mobile or desktop browser settings without losing core account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How minion8 Handles Your Personal Data

Data Handling, Cookies and Account Security

Cookies and Session Data

Account Security Controls

Data Retention Policy

Third-Party Access Limits

Reach Us About Your Privacy Rights

Common Questions About Your Data on minion8

01 What personal data does minion8 collect when I register?

02 Can I request a copy of all the data minion8 holds about me?

03 How do I update or correct my personal details?

04 Does minion8 share my data with third parties?

05 How long is my data kept after I close my account?

06 Are cookies used on the minion8 site, and can I turn them off?

Privacy Policy

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