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Terms Conditions That Apply to Your minion8 Account

These Terms & Conditions set out the rules that govern your account with us — how you open it, how you fund it via Touch 'n Go eWallet, Boost or GrabPay, and what we both commit to.

Account eligibility appliesLocal law governs accessTouch 'n Go eWallet, Boost, GrabPay coveredSubject to periodic updatesContact us for any query

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TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Start a live chat session directly from your account dashboard. Our team handles terms queries and account clarifications through the same chat window used for general support.

Email Support Send a written query to our support email for detailed terms questions. We reply in writing so you have a record — useful for account eligibility or wallet-policy questions.

Account Help Centre The Help Centre inside your account lists common terms questions already answered. Check there first for wallet rules, account limits and what happens when terms are updated.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

We take account security and data handling seriously. Here is how we approach each area under these Terms & Conditions.

Account Security

Your account is protected by a login credential and OTP verification on new devices. If you suspect unauthorised access, contact support immediately through live chat and we will lock the account.

Data Retention

We hold your account data for as long as your account is active and for the period required after closure under applicable rules. You may request a summary of what we hold by contacting support.

Wallet and Payment Records

Every deposit and withdrawal via Touch 'n Go eWallet, Boost or GrabPay is logged against your account. Transaction records are accessible from your account history and can be queried through support.

Requesting Changes

To update personal details or close your account, go through the account settings page or contact our support team in writing. Some changes require identity verification before they take effect.

What These Terms Cover and How They Apply

minion8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a minion8 account, you agree to be bound by these Terms & Conditions in full. They apply to every action on your account — deposits via Touch 'n Go eWallet, Boost, or GrabPay; withdrawals back to your registered wallet; game activity across

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slots, live casino tables and sportsbook markets; and any communication you send to our support team. We update these terms when our services, payment methods, or applicable rules change. When that happens, we post the revised version on this page with a notice in your account.
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Continued use of the account after an update means you accept the new terms. If you do not agree with any revision, you should stop using the account and contact our support team to close it properly. These terms apply regardless of whether you reach us
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via mobile, desktop browser, or any other access path. Where access or eligibility is discussed, availability depends on local law and is limited to supported regions. Nothing in these terms overrides obligations set by applicable Malaysian law. If a specific section conflicts with a separate agreement
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we have issued to you in writing, the written agreement takes precedence for that specific matter only.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms & Conditions

Players in Seremban and across Malaysia often ask us about how these terms work in practice. Here are the questions we hear most.

They apply from the moment you open your account and continue to apply for every session, deposit, withdrawal and support interaction until your account is closed.

We post the updated version on this page and place a notice in your account. Using your account after the update is posted means you accept the revised terms.

Yes. All wallet deposits — including Touch 'n Go eWallet, Boost and GrabPay — fall under these terms. The payment rules section explains verification steps and processing conditions.

Contact our support team via live chat or email and ask for an account data summary. We will respond in writing and verify your identity before sharing any account records.

Access depends on local law in your location at the time of use. These terms apply where access is permitted; it is your responsibility to confirm eligibility under your local rules.

Stop using your account and contact our support team to request account closure. We will process the closure and settle any outstanding wallet balance to your registered payment method.

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